Caladh Inn Stornoway Exterior

Where people make the difference....

Our small, friendly professional team at the Caladh Inn are always looking for individuals with a passion for hospitality and great customer service. Personal service, attention to detail, comfort and value are the hallmarks of our hotel  where customer service comes first in a friendly and professional manner.

Below are the current opportunities available at the Caladh Inn;

 

General Assistant

This role is an excellent starting point for anyone wanting to start a career in hospitality, or for an individual that is looking to develop and progress their current career. Working across multiple departments within the hotel you will grow your skills across Food and Beverage and Front Office teams.

Key responsibilities include:

  • To ensure that yourself and the team consistently deliver outstanding hospitality,
  • Assist in the training and mentoring of staff members, identifying training needs and implement accordingly,
  • Ability to develop customer relations and manage, record and resolve guest enquiries and complaints,
  • To contribute towards the overall success of the business by maintaining agreed standards and exceeding guest expectations.

Ideal personal attributes:

  • Has a genuine passion for the industry and for delivering excellent customer service,
  • Self-motivated, intuitive with a positive personality,
  • Ability to multi-task and deal with several requests at any one time.
 

 

 

Part Time / Full Time Waiting Staff

We are looking for individuals with a passion to deliver the very best hospitality. If you love working in a fast paced environment then you will be a great fit at the Caladh Inn. 

Key responsibilities include:

  • To consistently deliver outstanding hospitality,
  • To provide an efficient and friendly table service,
  • To contribute to the overall effectiveness and performance of the team,
  • Provide a warm and welcoming atmosphere to all guests.

Ideal personal attributes:

  • Great verbal and written communication skills,
  • A genuine polite and friendly manner,
  • Great customer service skills,
  • Attention to detail and the ability to multitask.

If you have passion for great customer service and love working in a team then this is the ideal job for you.

Experience is preferred but not essential as full training will be given.

 

 

Apply Today!

To apply for any of our current vacancies, please call us on 01851 702740 to discuss or email christina@calahotels.com, remembering to add what position you are applying for.