FAQs
Welcome to the Caladh Inn FAQ page, your go to for answers and helpful information. Find details on amenities, booking and more. If you can't find what you need, feel free to give us a call or get in touch via our contact form.
Where is the Caladh Inn?
Located in the heart of Stornoway, the Caladh Inn is your gateway to the Outer Hebrides, Scotland.
How do I get in touch with you?
Contacting the Caladh Inn is easy! Reach out via phone at +44 1851 702740 or drop us a message through our website's contact form. Our team is ready to assist you with any inquiries.
How do I make a group booking?
Contact our dedicated group reservation team on +441851 706600 or email us to make a reservation for 8 rooms or more.
Can you store my luggage before I check in and after I check out?
The Caladh Inn provides complimentary luggage storage to ensure you make the most of your time exploring Stornoway and the Outer Hebrides before check-in and after check-out.
Do rooms have ensuite bathrooms?
Yes, experience comfort and convenience in our well-appointed hotel rooms, each equipped with modern ensuite bathrooms.
What time is breakfast served?
Start your day with a delicious breakfast served from 7am – 9.30am Monday – Friday and 7am – 10am Saturday & Sunday. Continental breakfast available from 5am.
Is the hotel accessible?
The Caladh Inn is committed to accessibility, with facilities for all guests. We provide a lift to all floors and have accessible rooms with wet room bathrooms. For specific needs, contact our team for assistance.
What are the check-in and check-out times at the Caladh Inn?
Check-in at the Caladh Inn Hotel begins at 3:00 PM, and check-out is at 11:00 AM.
Is there parking available for guests at the hotel?
Yes! There are parking facilities onsite for all guests.
Do you offer free Wi-Fi for guests?
Stay connected with complimentary Wi-Fi throughout the Caladh Inn.
Are pets allowed at Caladh Inn Hotel?
The Caladh Inn does accept dogs, with a maximum of one dog (up to Labrador size) per room. An additional charge of £15 per dog per night is added to your room account.
What dining options are available at the hotel?
The Caladh Inn features eleven, it’s in house restaurant, where guests can enjoy breakfast, lunch and dinner which includes a carvery and a la carte menu.
Is breakfast included in the room rate?
The Caladh Inn offers both room only and bed and breakfast rates for guests to choose from.
What amenities are provided in the rooms?
Rooms amenities at the Caladh Inn include a hairdryer, tea and coffee making facilities as well as complimentary toiletries.
What is your cancellation policy?
Our best available rate allows changes or cancellations free of charge up to 48 hours before arrival. Cancellations made after midnight two days before arrival may incur a late cancellation charge equal to the first night’s accommodation. No shows will be charged the first nights’ accommodation for each unused room booked.
Do you provide information on exploring the Outer Hebrides?
For more information on the Outer Hebrides as a destination, you can visit the Hebridean Hopscotch website or the local tourism association.